Job Description

Medical Billing & Coding Job Description

If you’re looking for a medical billing and coding job, view open positions and apply today.

What is medical billing and coding?

The world of medical billing is complicated, particularly in the U.S., which is why physicians hire medical billing and coding specialists. These bright individuals are responsible for managing patient insurance claims, invoicing, and collecting payment for medical services.

A large portion of the medical billing and coding job description involves acting as a critical liaison between physicians’ offices, patients, and insurance companies. If there’s a problem with an invoice, they’re the individuals who sort it out, but they also do a fair amount of technical work. Most people would describe medical billing and coding specialists as hybrids between office assistants and customer service representatives.

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How is this role monitored?

Medical billing and coding specialists fall under the umbrella of medical secretaries and administrative assistants. Therefore, it’s often an entry level position. Most medical billing specialists work full time in hospitals, physicians’ offices, care homes, and other medical facilities, though some may work remotely or part time.

In a small practice, a medical coder may report to the practice’s partners. In larger facilities or hospitals, a medical coder may report to a medical billing manager or a medical coding supervisor. In both cases, the individual will likely work with a medical coding auditor whose job it is to identify errors and ensure proper legal compliance. All medical billers and coders deal with confidential information and are subject to HIPAA.

Medical billing and coding salary

Medical billing and coding pay starts small, but there’s a chance to make a decent living for the minimal amount of education required. The median medical billing and coding salary is $36,580 per year, which is lower than the U.S. median annual salary of $51,168. Still, the top 10% of individuals in this field earn more than $53,230 per year.

As with most jobs in the medical field, the work environment affects the pay. The average salary for medical billing and coding specialists is higher for those who work in dental offices and hospitals, and lower for those who work with miscellaneous health practitioners and physicians. You may also earn more if you have a bachelor’s or master’s degree, though it’s not a requirement.

Medical billing and coding duties & responsibilities

What is medical billing and coding? This important role has a number of responsibilities that require a keen eye for detail, customer service skills, and unique technical knowledge. Day-to-day responsibilities include:

  • Acting as a liaison between insurers, medical offices, and patients
  • Properly coding medical services, diagnosis, treatments, and more
  • Invoicing patients and insurance companies for claims or payments
  • Tracking and collecting payments, including setting up payment plans for outstanding bills
  • Correcting rejected insurance claims and coding errors
  • Handling confidential information and abiding by HIPAA laws and other medical policies

Important skills

  • Computer skills
  • Interpersonal skills
  • Organizational skills
  • Knowledge of codes like CPT, ICD-10, and HCPCS
  • Knowledge of medical terminology and basic math

Required qualifications

  • High school diploma or equivalent
  • Certification from the American Academy of Professional Coders (AAPC)
  • 0-2 years experience as a medical billing and coding specialist

Top interview questions for medical coding & billing

Since this field is sometimes high-stress, candidates will have to prove they can work under pressure. Be sure that you answer these top interview questions directly and honestly:

  1. Can you describe your past experience as a medical coding and billing specialist?
  2. How did you handle the last claim you denied?
  3. How would you handle a hostile patient who’s struggling to pay their medical debt?
  4. How do you keep current with the frequent changes in the healthcare coverage and insurance space?
  5. How long does it take you to process the average patient visit or claim?

Similar Positions

  • Health information clerk
  • Medical records analyst
  • Medical records clerk
  • Medical records coordinator
  • Office assistant

Career Advancement

  • Senior medical billing and coding specialist
  • Senior medical records technician
  • Medical billing manager
  • Medical records director
  • Medical coding director

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