Job Description

Warehouse Manager Job Description

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What is warehouse management?

In an era of ecommerce where businesses are forgoing brick and mortar locations for online stores, warehouse management is more important than ever. The same applies to the role of warehouse managers, who are in charge of organizing every aspect of warehousing goods—from receiving and storing products to dispatching deliveries and beyond.

There’s a fair amount of administrative work involved in a warehouse manager job description. These individuals thrive on organization and making quick decisions since they have to supervise staff and manage vehicles, equipment, security, and the sanitation of warehouse spaces. Overall, their job is to increase efficiency, reduce loss, and ensure the safety and integrity of warehouse operations. In return, those in the role of a warehouse manager can enjoy a competitive salary.

How is this role monitored?

Warehouse managers are responsible for a large team and a lot of moving parts, so they need to be able to solve problems quickly. This person thrives in a high pressure environment bound by production and delivery deadlines.

The main warehouse manager goal is to make sure operations run smoothly. In this role, critical warehouse manager KPIs center on receiving accuracy or putaway productivity. The necessary skills for the job include having a strong sense of leadership, organization, and decision-making ability that will help the manager effectively lead and motivate a team of people.

Warehouse management is a mid-career position that oversees production workers, machine operators, forklift operators, drivers, loaders, handlers, and other warehouse staff. They report directly to the director of warehouse operations, who’s under the vice president of warehouse operations. The chief supply chain officer (CSCO) or chief logistics officer (CLO) is at the top of the chain of command.

Warehouse manager salary

How much does a warehouse manager make? High responsibility comes with a higher paycheck. The mean warehouse manager salary is $96,980 per year. The top 25% of warehouse managers make more than $124,460 per year.

Like most industries, the sector and location can greatly impact pay. For example, those who manage facilities that produce aerospace parts and products have a mean annual salary of $145,820. Those who manage the storage, distribution, and transportation of crude oil can enjoy a mean annual salary of $148,070.

Similarly, the East Coast tends to pay the most, with areas like Delaware, New Jersey, and Washington D.C. offering the highest wages. The Midwest and some land-locked Southern states like Utah, Oklahoma, and Tennessee offer some of the lowest warehouse manager salaries.

Warehouse manager duties & responsibilities

Warehouse managers supervise all of a warehouse’s daily activities while working to maximize efficiency and minimize staff overtime. This includes managing inventory control and quality assurance as well as floor productivity, logistics, and even customer service. Warehouse manager responsibilities include:

  • Managing the receipt, storage, and distribution of warehouse goods
  • Motivating, organizing, and disciplining staff
  • Ensuring effective, safe operations by implementing procedures and policies
  • Inspecting, maintaining, and managing warehouse equipment and vehicles
  • Keeping detailed records of warehouse activities
  • Analyzing logistics data to increase productivity and aid in loss prevention

Warehouse manager skills

  • Leadership, decision making, and problem-solving skills
  • Organizational and multitasking skills
  • Interpersonal and communication skills
  • Basic math and computer skills
  • Knowledge of inventory and warehouses

Required qualifications

  • High school diploma or equivalent
  • Bachelor’s degree in logistics, business, or supply chain management
  • Driver’s license
  • OSHA forklift certification
  • 5+ years of related warehouse experience

Top warehouse manager interview questions

There are many challenges in warehouse management, so recruiters will often focus on problem-solving skills when they interview candidates. The top warehouse manager interview questions include:

  1. Can you tell me about your past experience managing a warehouse and/or large team?
  2. Can you walk me through your process of controlling inventory and recordkeeping?
  3. How would you give feedback to employees who are struggling with productivity and accuracy?
  4. Can you describe a time you worked on a complex project that required you to think quickly or make an unpopular decision?
  5. How would you optimize the picking process and does automation play a role?

Similar Positions

  • Production manager
  • Distribution manager
  • Quality assurance manager
  • Warehouse supervisor
  • Operations manager

Career Advancement

  • Logistics director
  • Director of warehouse operations
  • Vice president of warehouse operations
  • Chief supply chain officer
  • Chief logistics officer

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