Calling all Administrative, Customer Service, or Healthcare professionals. We are seeking a detail-oriented individual to perform technical and administrative duties associated with the processing and verification of participants' retirement benefit inquiries and applications applying the rules and regulations associated with the applicable plans. We are open to anyone with customer service or administrative experience, but must be reliable and willing to learn, apply now if you want to learn more!
1-month temporary position
Located in Phoenix, AZ
Key Duties and Responsibilities
Process retirement benefit applications, verifying the accuracy of information and researching/investigating past service, related credits and insurance deductions.
Respond to inquiries from participants, beneficiaries, and union representatives regarding pension benefits.
Determine benefit eligibility and request necessary documentation from unions, employers and the Social Security Administration to expedite processing.
Initiate and prepare correspondence to participants, beneficiaries, employers and others regarding general account information, pension history, monthly retirement benefits, etc.
Perform data entry and data correction tasks to update and correct member information.
Update pension data in Pension information systems.
Assist with special projects as requested by management.
Consistently meet established performance standards.
Consistently demonstrate excellent attendance and punctuality.
Perform other related duties and special projects as assigned.
Working Conditions/Physical Effort
Normal degree of physical effort in typical office environment with comfortable, constant temperatures and absence of objectionable elements.
May be subject to interruptions.
May be required to lift a maximum of 25 lbs.
Must be able to have flexible work schedule when workflow requires.
Must meet established attendance and punctuality guidelines.
High school diploma or equivalent.
Bilingual Spanish preferred.
Minimum one year of general office experience. Prior pension plan administration experience preferred.
Equal Opportunity Employer/Veterans/Disabled
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