Call Center Representative near Woodridge, IL!

  • Location
    Oakbrook Terrace, Illinois
  • Category
    Call Center
  • Job reference:
    US_EN_7_843321_2734580
  • Job Type
    Contract/Temp to Hire

Call Center Customer Service Representative position near Woodridge, IL

We’re looking for customer service professionals to assist high-end clients in scheduling cosmetic consultations in a beautiful new contact center. Experience in a customer-facing role and the ability to communicate professionally are required for this position.

Responsibilities:

·         Answering inbound phone, email, text, & live chat inquiries from prospective clients and sharing information about the consultation services

·         Scheduling appointments for consultations and following up to confirm

·         Providing operational support to other office personnel

·         Followup on customers orders

·         Entering in client information into the CRM

 

Requirements:

·         At least one year of experience in high-call volume customer service role (50 to 100 calls per day)

·         The ability to provide articulate professional responses to inquires via telephone, email, & live chat

·         Proficiency with basic office equipment (dual screen monitors, computers, typing 30+wpm, etc.)

·         Prior experience with Microsoft Office

 

Hours:

·         Monday – Friday; 7:30am – 5:00pm (5 days per week)

·         Every week will require you to work one (1) Saturday or Sunday (you will take a day off during the week instead)

 

Compensation:

·         $15.00 per hour

Please apply with your CV to:

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

EEO - EEO Poster Suppl - Affimative Action Policy
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