Call Center Representative Part-Time

  • Location
    Tinton Falls, New Jersey
  • Category
    Call Center
  • Job reference:
    US_EN_7_849138_2738044
  • Job Type
    Contract/Temp to Hire

Ajilon is seeking a part-time (20 hours per week) Call Center Representative located in Tinton Falls, NJ. The position pays $16/hour. The company is seeking an individual who is has 1 year of medical/physician billing experience and a great customer service personality. This is a temporary position with the potential to become a permanent member of the team. If you are interested in this opportunity, please feel free to view the details below.

 

Responsibilities

  • Will answer a high volume of inbound phone calls
  • Provide patients with information regarding insurance, medical bills, etc.
  • Process patient credit card payments over the phone to resolve outstanding self-pay balances
  • Possess basic working knowledge of healthcare claims processing including: ICD-9/10, CPT, and HCPC codes, as well as 1500 forms
  • Will use the GE and Epic workflow systems and other tools available to them
  • Ability to analyze, identify and resolve issues on patient accounts
  • Act cooperatively and courteously with patients, co-workers, management, and clients
  • Adheres to the policies and procedures established for the client/team
  • Must always maintain confidentiality; adhere to HIPAA and PHI Guidelines
  • Performs other related duties as needed

 

Qualifications

  • Requires a high school diploma or equivalent
  • Must have 1 year of experience in physician billing
  • 1 year of customer service experience preferred
  • Must be able to clearly interpret and explain EOBs, coinsurance, deductibles, etc.
  • Must have a working knowledge of the basic concepts in healthcare reimbursement methodologies and revenue cycles
  • Experience with GE Centricity or EPIC PB preferred
  • Great interpersonal skills
  • Proficient in Microsoft Office
  • Excellent communication skills
  • Must be able to remain professional with customers
  • Fluency in Spanish is a plus

 

Extra Perks

  • Amazing modern office environment
  • Wonderful company culture
  • Summer picnics
  • December holiday party
  • Shout-out board
  • Monthly birthday parties
  • Employee of the month

 

Education:

High school diploma or equivalent

 

Work Hours:

12:00 PM – 4:00 PM, Monday through Friday (20-hour work week)

 

 

If you are interested in this part-time Call Center Representative job in Tinton Falls, NJ, please email your resume to orion.departo@ajilon.com today! We look forward to working with you in your job search.

Please apply with your CV to:

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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