Ajilon is seeking a part-time (20 hours per week) Call Center Representative located in Tinton Falls, NJ. The position pays $16/hour. The company is seeking an individual who is has 1 year of medical/physician billing experience and a great customer service personality. This is a temporary position with the potential to become a permanent member of the team. If you are interested in this opportunity, please feel free to view the details below.
- Will answer a high volume of inbound phone calls
- Provide patients with information regarding insurance, medical bills, etc.
- Process patient credit card payments over the phone to resolve outstanding self-pay balances
- Possess basic working knowledge of healthcare claims processing including: ICD-9/10, CPT, and HCPC codes, as well as 1500 forms
- Will use the GE and Epic workflow systems and other tools available to them
- Ability to analyze, identify and resolve issues on patient accounts
- Act cooperatively and courteously with patients, co-workers, management, and clients
- Adheres to the policies and procedures established for the client/team
- Must always maintain confidentiality; adhere to HIPAA and PHI Guidelines
- Performs other related duties as needed
- Requires a high school diploma or equivalent
- Must have 1 year of experience in physician billing
- 1 year of customer service experience preferred
- Must be able to clearly interpret and explain EOBs, coinsurance, deductibles, etc.
- Must have a working knowledge of the basic concepts in healthcare reimbursement methodologies and revenue cycles
- Experience with GE Centricity or EPIC PB preferred
- Great interpersonal skills
- Proficient in Microsoft Office
- Excellent communication skills
- Must be able to remain professional with customers
- Fluency in Spanish is a plus
- Amazing modern office environment
- Wonderful company culture
- Summer picnics
- December holiday party
- Shout-out board
- Monthly birthday parties
- Employee of the month
High school diploma or equivalent
12:00 PM – 4:00 PM, Monday through Friday (20-hour work week)
If you are interested in this part-time Call Center Representative job in Tinton Falls, NJ, please email your resume to email@example.com today! We look forward to working with you in your job search.
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