Call Center Representative

  • Location
    Jeffersonville, Indiana
  • Category
    Call Center
  • Job reference:
  • Salary:
  • Job Type

Ajilon is seeking talented and customer-focused call center professionals to join a growing and innovative team based out of Jeffersonville, IN. In order to be successful in this position we will need individuals who are resourceful, solution-driven, customer-focused and able to multitask and adapt in a high-volume work environment. If that's you, don't wait and apply now!

  • $15/Hour
  • Various Shifts Available
  • On-site; Jeffersonville, IN 47130
  • Job Details/Duties:

  • Providing technical and customer support to business owners and their authorized representatives
  • Take approximately 30-40 inbound calls per day.
  • Utilizing all resources to resolve inquiries in a timely and accurate manner while portraying professional, courteous, and respectful demeanor.
  • Maintain merchant accounts according to procedures.
  • Have a basic knowledge of all supported products including proprietary software products and provide one-call resolution to merchant and inquiries.
  • Qualifications/Requirements:

  • 6+ months of Call Center experience
  • Must be Microsoft and Google/Gmail literate
  • Must be able to assimilate new technology
  • The ability to articulate directions to various audiences, especially in emergency situations
  • High School Diploma

  • Equal Opportunity Employer/Veterans/Disabled

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