Call Center Representative Job in Darien, IL
We are currently recruiting for a call center representative for our client in Darien, IL. The person in this position will be responsible for both inbound and outbound calls and assisting customers with any and all order-related needs.
*This position is Contract to Hire*
Hours: Monday - Friday, 7AM-3:30PM or 10AM-8:00PM; Either Saturday or Sunday required with one weekday off
Hours: Monday – Friday, standard business hours/first shift
- Responding to inbound calls from customers in regards to orders, order status, and general inquiries
- Explaining products and product information, assisting customers with navigating the website
- Assisting customers via email and live chat
- Placing outbound calls as needed for follow up purposes
Qualified candidates will have:
- 2 years of experience in a call center environment
- CRM experience paired with strong Microsoft Office skills
- Strong verbal and written communication
- Strong passion for customer service
If you are interested in our open Call Center position, please apply and submit your resume. Thank you for reviewing this opportunity!
Please apply with your CV to: