Call Center Representative

  • Location
    Darien, Illinois
  • Category
    Customer Service
  • Job reference:
  • Job Type
    Contract/Temp to Hire

Call Center Representative Job in Darien, IL

We are currently recruiting for a call center representative for our client in Darien, IL. The person in this position will be responsible for both inbound and outbound calls and assisting customers with any and all order-related needs.

*This position is Contract to Hire*
Hours: Monday - Friday, 7AM-3:30PM or 10AM-8:00PM; Either Saturday or Sunday required with one weekday off

Hours: Monday – Friday, standard business hours/first shift

Responsibilities include:

  • Responding to inbound calls from customers in regards to orders, order status, and general inquiries
  • Explaining products and product information, assisting customers with navigating the website
  • Assisting customers via email and live chat
  • Placing outbound calls as needed for follow up purposes

Qualified candidates will have:

  • 2 years of experience in a call center environment
  • CRM experience paired with strong Microsoft Office skills
  • Strong verbal and written communication
  • Strong passion for customer service

If you are interested in our open Call Center position, please apply and submit your resume. Thank you for reviewing this opportunity!

Please apply with your CV to:

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

EEO - EEO Poster Suppl - Affimative Action Policy
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