Call Center Representative

  • Location
    Pasadena, California
  • Category
    Call Center
  • Job reference:
    US_EN_7_848935_2761915
  • Salary:
    $ 15 - $ 16
  • Job Type
    Contract/Temp to Hire

Our client, a well-known company within the financial industry, has an immediate opening! This position will start out working remote and eventually, will work out of their Pasadena office. We are looking for someone who has at least 3-4 years of banking background. You will be required to manage at least 90 inbound calls per day, therefore previous call center experience is required. Don’t miss out on this great opportunity, apply today!

 

Responsibilities:

  • Answer a high volume of inbound calls
  • Address questions pertaining to missing direct deposits, lost or stolen cards, fees, etc.
  • Make notes on customer profiles
  • Manage payments
  •  

    Qualifications:

  • At least 3 years of call center experience  
  • Must have excellent communication skills, written and verbal
  • You must be able to multitask, work well under pressure, and have attention to detail
  • Must have proficiency in MS Office (Excel, Word, and Outlook)
  • Please apply with your CV to:

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Opportunity Employer/Veterans/Disabled.

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