Call Center Representative

  • Location
    Chicago, Illinois
  • Category
    Call Center
  • Job reference:
    US_EN_7_849116_2829304
  • Salary:
    $ 14 - $ 15
  • Job Type
    Contract/Temp to Hire

Healthcare Call Center Representative in Chicago, IL

Ajilon is looking for customer support professionals to assist patients in the appointment registration process. If you’re make a difference in the lives of patients by providing exceptional customer support, this opportunity could be for you!

Responsibilities:

  • Intake a high-volume of patient calls and assisting patients
  • Schedule and register new/existing patients into the EPIC EMR system
  • Verify insurance information for patient services and abide by HIPPA laws
  • Answer patient inquiries and complaints & log call information into the system
  • Escalate calls to the appropriate department / supervisor when needed
  • Requirements:

  • 1-3 years of call center or customer service experience (healthcare industry / patient service preferred)
  • Epic EMR / HER experience is required
  • Bilingual Spanish is preferred
  • Excellent ability to communicate in a professional manner (written & spoken)
  • Strong typing and 10-key skills (40 wpm+)
  • Hours:

  • Monday – Thursday; 8:30am – 5:00pm
  • Option to pick up 8-Hour Saturday Shift
  • Dress Code:

  • Business Casual
  • Worksite:

  • In-Office; Socially Distanced
  • Near Bridgeport Neighborhood
  • Report To:

  • Contact Center Representative
  • Length of Assignment:

  • Temp-To-Hire
  • Compensation:

  • $14.00 - $15.00 Per Hour (Depending on Experience)
  • A Background, Drug Test, and Health Screening will be administered upon offer of employment

    If you or someone you know would be interested in this Customer Service job on Chicago’s Southwest side, or would like to see other available opportunities:

    Click “apply” or visit our website at www.ajilon.com



    Equal Opportunity Employer/Veterans/Disabled

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    The Company will consider qualified applicants with arrest and conviction records

    Please apply with your CV to:

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