Call Center Representative

  • Location
    Princeton, New Jersey
  • Category
    Call Center
  • Job reference:
    US_EN_7_849144_2789073
  • Job Type
    Contract/Temporary

Call Center Representative

Ajilon is seeking a motivated individual who can stay focused and organized in making a higher volume of outbound calls. This position is contract and is in the Princeton, NJ area.  

The ideal candidate will be a self-starter who is looking for a position they can work hard in to advance their skills. Great communication skills and multi-tasking abilities are a must for the ideal candidate.

Responsibilities:

  • Ensure all customer calls are positively, cheerfully and professionally handled. Ensure communications between the office, techs and the customer are flowing smoothly with minimum confusion
  • Ensure 100% of all service calls are assigned and dispatched to the proper technician in a timely manner
  • Responds quickly and professionally to customer telephone questions and concerns.
  • Conducts tasks and assignments as directed with increased product, system, and policy & procedure knowledge
  • Performs additional duties as directed
  • Excellent customer service skills
  • Has great time management skills
  •  

    Qualifications

  • High School Diploma Required
  • 2+ years in call center experience
  • Ability to sound professional and clear over the phone
  • Works professionally in a high-volume environment
  •  

    If you would like to learn more about this position feel free to submit your resume and apply online today!

     



    Equal Opportunity Employer/Veterans/Disabled

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