Call Center Representative

  • Location
    Solon, Ohio
  • Category
    Call Center
  • Job reference:
    US_EN_7_849156_2769111
  • Job Type
    Contract/Temporary

Call Center Representative, Solon, Ohio

As our ideal candidate, you will be a service-oriented individual, have 2+ years’ experience in call center environment, and have an outgoing personality. Bilingual abilities a huge plus!

Job duties will include:

  • Receive 80+ inbound calls daily
  • Interact with customers and clients to request or provide insurance documents, proof of insurance, collect payment information and conduct follow-up
  • Efficiently handle client inquires via phone and email in professional manner
  • Prepare export paperwork as needed
  • Process payments, insurance documents and claims
  • Complete call logs, Loan Modifications and Call Center Work-orders
  • Provide accurate information about various processes or procedures
  • Maintain a level-head in high stress situations and be solution oriented
  • You are the perfect candidate if you have:

  • Associates Degree 
  • 2+ years customer service experience in a call center environment
  • Bilingual a huge plus!!
  • Strong written and verbal skills
  • Effective communication and customer service skills
  • Strong problem-solving skills
  • Ability to multitask and prioritize
  • Ability to work independently and part of a team
  • If this sounds like a fit for you, please send your resume to yokotani.kinney@ajilon.com

    Please apply with your CV to:

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Opportunity Employer/Veterans/Disabled.

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