Ajilon is seeking a motivated individual who can stay focused and organized in making a higher volume of outbound calls. This position is contract and is in the Akron OH area.
The ideal candidate will be a self-starter who is looking for a position they can work hard in to advance their skills. Great communication skills and multi-tasking abilities are a must for the ideal candidate.
Ensure all customer calls are positively, cheerfully and professionally handled. Ensure communications between the office, techs and the customer are flowing smoothly with minimum confusion
Ensure 100% of all service calls are assigned and dispatched to the proper technician in a timely manner
Responds quickly and professionally to customer telephone questions and concerns.
Conducts tasks and assignments as directed with increased product, system, and policy & procedure knowledge
Performs additional duties as directed
Excellent customer service skills
Has great time management skills
High School Diploma Required
2+ years in call center experience
Ability to sound professional and clear over the phone
Works professionally in a high-volume environment
Pay is $18 an hour to start.
Equal Opportunity Employer/Veterans/Disabled
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