Call Center Representative

  • Location
    Bellevue, Washington
  • Category
    Call Center
  • Job reference:
    US_EN_7_849175_2782075
  • Job Type
    Contract/Temp to Hire

Call Center Representative 

We are partnering with an insurance organization to fill 2 Call Center positions! In this position you will assist callers and insurance agents with any inquiries while providing them with an overall quality service. 

Responsibilities:

  • Receive inbound phone calls from customers, answer their questions, and help solve problems
  • Make outbound phone calls to insurance agents and brokers to confirm information
  • Respond to correspondence and information requests by e-mail
  • Perform data entry of information into our insurance-tracking database
  • Gain product knowledge so you can talk about product features
  • Perform other duties as assigned
  • Note: You will not make outbound sales calls – this is a customer service position
  • Qualifications:

  • 6+ months of customer service experience, call center experience preferred
  • Ability to multi task and have great attention to detail 
  • Quick and accurate typing skills
  • Working knowledge of computer use 
  • Hours: 

  • Monday - Friday (different shifts available) 
  • Employment Type:

  • Contract to hire 
  • Pay:

  • $17-$18.50 DOE 


  • Equal Opportunity Employer/Veterans/Disabled

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    The Adecco Group North America family of brands has been named a 2019–2020 Great Place to Work®.

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