Call Center Representative

New
  • Location
    Las Vegas, Nevada
  • Category
    Call Center
  • Job reference:
    US_EN_7_849435_2877473
  • Job Type
    Contract/Temp to Hire

Call Center Representative

Ajilon is seeking a Call Center Representative with two or more years of experience for a healthcare company in Las Vegas, NV.  This contract-to-hire position offers the opportunity to work with a growing patient-focused organization.

In this role, you will be the liaison between the company and its current and potential clients, patients, and vendors.  Our ideal candidate has excellent customer service and communication skills, can handle a large volume of inbound phone calls daily and is highly organized.  If you are interested in this opportunity, please apply online today!   

Responsibilities:
•    Manage large amounts of inbound calls in a timely and professional manner
•    Scheduling of patients for all clinical locations
•    Provide exceptional customer/patient care
•    Respond to all vendor and corporate client inquiries
•    Follow verbatim all company “scripts” when handling specific medical procedure topics
•    Identify customer/patient needs, clarify information, research every issue and provide solutions and/or alternatives
•    Provide needed information to the correct parties for follow up
•    Seize every opportunity to inform about related services when the opportunity arises

Skills and Qualifications:
•    Superior customer service skills and the ability to adapt to different personality types
•    Excellent verbal and written communication skills
•    Able to actively listen and employ information received
•    Able to maintain professionalism and customer focus in a stressful and fast-paced environment
•    Able to multitask while ensuring accuracy and adherence to policies and procedures
•    Organizational skills
•    Excellent computer skills
•    Knowledge of all Microsoft Office applications
•    Able to receive and provide ongoing coaching, guidance, and constructive feedback
•    Must be able to type a minimum of 35 WPM (all candidates will be required to complete a typing test if chosen for an interview)
•    Current driver’s license and access to a reliable vehicle at all times

Experience:
•    At least two years of related experience

Employment type:
•    Contract-to-Hire

Compensation:
•    $18.00 USD per hour

Work Hours:  
•    7:00 AM – 4:30 PM, Monday – Friday
 



Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.ajilon.com/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records

Please apply with your CV to:

The Adecco Group North America family of brands has been named a 2019–2020 Great Place to Work®.

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