Call Center/Sales Representative

  • Location
    Woodridge, Illinois
  • Category
    Call Center
  • Job reference:
    US_EN_7_843321_2775758
  • Job Type
    Contract/Temp to Hire

We are seeking a well-qualified Call Center/Sales Rep for our client near Woodridge to ensure the overall satisfaction of customers by delivering exceptional customer support and product knowledge via phone and email interactions/correspondence.

This is a great opportunity with the potential to advance for hard-working, reliable, and teamwork-minded individuals.

Responsibilities:

  • Answer high volume of inbound calls
  • Communicate with customers via telephone and email to process customer orders, exchanges, and returns according to established department policies and procedures
  • Use sales skills to recommend and upsell products to customers by collecting customer information and analyzing customer needs
  • Provide timely feedback to management regarding service failures or customer concerns
  • Work a varied schedule consisting of day, evening, night, weekend, and holiday hours
  • Qualifications:

    Must have at least 3-5 years of experience in a telephone-based customer service/sales role

  • Possess excellent typing, spelling, and grammar skills
  • Have great attendance and punctuality
  • Be an excellent performer; deliver high-quality results consistently
  • Demonstrate a high level of professionalism and a positive attitude
  • Great computer skills
  • Ability to work long hours
  • If you have the above qualifications, please apply now!

    Please apply with your CV to:

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