We are seeking a well-qualified Call Center/Sales Rep for our client near Woodridge to ensure the overall satisfaction of customers by delivering exceptional customer support and product knowledge via phone and email interactions/correspondence.
This is a great opportunity with the potential to advance for hard-working, reliable, and teamwork-minded individuals.
Answer high volume of inbound calls
Communicate with customers via telephone and email to process customer orders, exchanges, and returns according to established department policies and procedures
Use sales skills to recommend and upsell products to customers by collecting customer information and analyzing customer needs
Provide timely feedback to management regarding service failures or customer concerns
Work a varied schedule consisting of day, evening, night, weekend, and holiday hours
Must have at least 3-5 years of experience in a telephone-based customer service/sales role
Possess excellent typing, spelling, and grammar skills
Have great attendance and punctuality
Be an excellent performer; deliver high-quality results consistently
Demonstrate a high level of professionalism and a positive attitude
Great computer skills
Ability to work long hours
If you have the above qualifications, please apply now!
Please apply with your CV to: