Client Service Representative

  • Location
    Mesa, Arizona
  • Category
    Customer Service
  • Job reference:
    US_EN_7_849079_2771625
  • Salary:
    $ 17 - $ 19
  • Job Type
    Contract/Temp to Hire

Ajilon is looking for a client services representative with at least one year of Manufacturing experience. Do you pride yourself on the ability to problem-solve and multitask with clients and your peers? The ideal candidate should be familiar with processing quotes, inputting new orders and working with billing issues or concerns. 

We are looking top tier client service reps to work with the sales and accounting team and still providing the best customer service experience. If this role sounds like you in a nutshell, apply today!  

Daily duties:

  • Answer Customer Service calls and questions or provide information on products.
  • Process or provide quotations for material.
  • Inform customers and plant personnel of order status and request changes, when needed.
  • Work with production control, quality and engineering to ensure customer profiles are updated.
  • Interact with sales and technical personnel to ensure that customers’ needs are met.
  • Input new orders and follow order progress through to delivery.
  • Problem-solve customer issues, research problems and interface with internal manufacturing personnel.
  • Work with accounting personnel to set up customer credit limits, as required.
  • Resolve billing issues between customers and accounts receivable.
  • Review customers' inventories and act necessary to maintain at approved, un-aged levels.
  • Qualifications

  • MUST HAVE 1+ years’ experience in the Manufacturing industry 
  • High school diploma or GED required
  • Ability to work both in as a team and independently
  • Ability to multi-task in a fast-paced work environment
  • Strong PC skills, Microsoft Office, (MS word, Excel and outlook)
  • Excellent attention to detail and strong follow-up skills
  • Problem solver with ability to carry out detailed written or oral instructions
  • Great Job Stability is a MUST!
  •  

    $17-$19 an hour

    Please apply with your CV to:

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Opportunity Employer/Veterans/Disabled.

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