Contact Center Agent

  • Location
    Madison, Wisconsin
  • Category
    Customer Service
  • Job reference:
    US_EN_7_849178_2811705
  • Job Type
    Contract/Temp to Hire

Contact Center Agent

Ajilon is seeking Contact Center Agents for a healthcare client in the Madison area. This is an in-office position that offers growth opportunities to take your career to the next level.

Responsibilities:

  • Manage a high volume of inbound calls
  • Assist customers with provider and physician inquiries and questions
  • Enter customer demographic data
  • Document all calls for tracking purposes and follow-up
  • Maintain company metrics
  • Update customer contact information and records
  • Assist with administrative duties as needed
  • Requirements:

  • 1+ year of call center or customer service experience
  • Healthcare experience preferred
  • Great verbal and written communication
  • Strong data entry and typing skills
  • Organized and detail orientated
  • Positive attitude, high energy individual  
  • Hours: 5 days, 40 hours a week. Different 8 hour shifts are available ranging from 7:00am-5:30pm Monday-Sunday.

    Location: In-office position

    Work Type: Contract-to-hire

    Pay: $16.00 an hour (possible increase depending on shift and hours)

    If you are interested in this position, apply today to learn more! Otherwise, go to www.ajilon.com for more opportunities near you.

     



    Equal Opportunity Employer/Veterans/Disabled

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