Contact Tracer

  • Location
    Troy, Michigan
  • Category
    Call Center
  • Job reference:
    US_EN_7_849127_2770495
  • Job Type
    Contract/Temporary

Ajilon is looking for Contact Tracers to slow the spread of COVID-19. This role entails investigating situations in which individuals may have been in contact with someone who has been diagnosed with COVID-19. The Contact Tracer will identify and call these individuals to collect information, provide education on quarantine, and explain the steps involved in monitoring health.

Responsibilities:

  • Interviewing confirmed patients via telephone and asking relevant questions.
  • Call newly diagnosed Covid-19 patients to gather information, connecting professionally and with empathy
  • Contacting everyone that has been in close contact with that patient and educating them on signs, symptoms and procedures to follow.
  • Collect and record information on demographics, certain symptoms, current health status, and possible high-risk settings
  • High volume data entry
  • Keep information confidential
  • Additional tasks as needed
  • Qualifications:

  • Previous Healthcare background and experience preferred but not required
  • 3+ years of relevant Customer Service experience in a call center environment
  • Excellent communication/phone etiquette
  • Accurate & fast typing skills required
  • Proficient with MS Office Suite
  • Reliable and dependable personality
  • Specifics:

  • Full-time: Monday-Friday
  • $18hr.+ dependent on depth of experience
  • Remote work, teleworking from your residence.  There may be a need to travel occasionally to conduct in-person interviews
  • Contract position
  • Must complete a 3 hour unpaid training course-Required
  •  

    If you are interested in this Contact Tracer role, please apply today.

    Please apply with your CV to:

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Opportunity Employer/Veterans/Disabled.

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