Customer Experience Representative- Remote

New
  • Location
    Newport Beach, California
  • Category
    Customer Service
  • Job reference:
    US_EN_7_849175_2836668
  • Job Type
    Contract/Temporary

Customer Experience Representative- Remote

Ajilon is looking for an experienced Customer Experience Representative to join a well-known beauty company located in Newport Beach, CA. This position is contract-to-hire, FULLY REMOTE to start, full-time and has excellent growth potential. You must live in Orange County, CA to be close to the office (possible hybrid schedule). If you like working with people and enjoy customer service, apply today!

 

Responsibilities:

  • Handling of phone systems, answering inbound/outbound calls
  • Resolving customer complaints and inquiries
  • Assisting with product returns, order status and customer payments
  • Managing invoices
  • Providing excellent customer service
  • Helps with special projects and other tasks
  • Transfer calls to various departments
  •  

    Qualifications:

  • Must have customer service experience
  • Corporate customer service experience is a plus, but not required
  • Bachelors’ degree preferred, but not required
  • Strong typing skills and proficient in Microsoft Office applications
  • Must live in Orange County, CA
  •  

    Skills:

  • Excellent communication skills
  • Phone etiquette
  • Ability to multi-task
  • Proficient in Microsoft Office Suite
  • Strong typing skills
  •  

    Experience:

  • At least 2-3 years of experience in customer service or call center environment
  •  

    Compensation: $21.00-$25.00 depending on experience

     

    Employment Type: Fully remote, Contract-to-hire, Full-time, Located in Newport Beach, CA

     

    Work Hours: Monday- Friday 8:00am-5:00pm PST

     

    If you have the qualifications above and are interested in this opportunity – please apply by sending your resume to Ciara.Norton@ajilon.com today! If you are curious what else is available, please review the Ajilon website!



    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.ajilon.com/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records

    Please apply with your CV to:

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