Customer Relations Representative (Bilingual)

  • Location
    Seattle, Washington
  • Category
    Call Center
  • Job reference:
  • Job Type

Customer Relations Representative (Bilingual) BH

Ajilon is actively seeking a Spanish speaking Customer Relations Representative for an exciting contract with a legal company in Seattle, WA. We’re looking for someone with 1 year or more experience in a call center setting to conduct a high volume of calls, track inquiries, escalate calls, and enter relevant data into the system. The ideal candidate is an active listener that can ask probing questions to ensure customers’ questions and concerns are addressed accurately and completely.


  • Answer incoming calls, check voicemail, and make outgoing calls.
  • Distribute or escalate calls to appropriate personnel.
  • Work closely with departments to assist with customer service issues and/or grievances.
  • Document each call accurately and thoroughly to support follow-up conversations conducted by internal partners.
  • Follow-up on referrals and research escalated phone calls.
  • Enter data accurately and efficiently.
  • Perform special projects and assignments, as assigned.
  • Provide assistance to other departments as needed.
  • Requirements:

  • Ability to read and comprehend simple instructions, short correspondences, and memos.
  • Must be able to read and interpret documents containing information such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Able to write clearly and effectively.
  • Proficient in MS Office Suite and able to quickly master proprietary and vended software applications.
  • Employment Type: Contract

    If you are a Spanish speaking Customer Relations Representative, respond to this ad with your resume or email it to me at

    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please

    The Company will consider qualified applicants with arrest and conviction records

    Please apply with your CV to:

    The Adecco Group North America family of brands has been named a 2019–2020 Great Place to Work®.

    Your search. Our support.

    When you work with us, we'll be by your side at every step of your search.

    Resume assistance

    Your resume needs to grab the attention of employers. We'll help yours stand out.

    Interview coaching

    The interview is your time to shine. With us, you'll be prepared and confident.

    Career advancement

    Keep your skills sharp and your career moving forward—that's what we do.

    Excellent benefits

    Health, dental, vision, 401k, work-life balance. You’ll get all the benefits you need.

    Similar Jobs

    Looking for something more?

    Send us your resume and we'll do the searching for you.

    Send Resume