Customer Service and Order Entry Representative

  • Location
    Mesa, Arizona
  • Category
    Customer Service
  • Job reference:
    US_EN_7_849079_2771624
  • Salary:
    $ 14 - $ 15
  • Job Type
    Contract/Temp to Hire

Ajilon is conducting phone/virtual interviews for an electronic manufacturing company in Chandler. This company is looking for a candidate to do some customer service and order entry work. This position is a standard Monday-Friday schedule. 

Day to day responsibilities will include:

  • Issue RMAs to customers
  • Provide telephone support to customers as needed
  • Arrange loaner instruments for customers who request them
  • Close repair orders
  • Update customer on instrument status as needed
  • Close all warrant/extended warranty orders
  • Process orders for timely delivery
  • Follow up on opened RMAs that have not been received
  • Create and save electronic backups of Customer Service invoices
  • The ideal candidate will possess:

  • High school diploma or equivalent
  • 1+ year of customer service experience
  • Order entry experience is a plus!
  • Bilingual Spanish is preferred!
  • Intermediate knowledge of all MS Office Suite
  • If you are interested in this role, please apply now and send your resume to cassandra.nienow@ajilon.com 

    Please apply with your CV to:

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Opportunity Employer/Veterans/Disabled.

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