Customer Service Representative position near Downers Grove, IL

  • Location
    Oakbrook Terrace, Illinois
  • Category
    Customer Service
  • Job reference:
    US_EN_7_843321_2734270
  • Job Type
    Contract/Temporary

Our client located near Downers Grove, IL is looking for a professional Customer Service Representative to work in a fun, fast-paced environment and act as a first point of contact with customers conducting business over the phone.

[Compensation]: $13.50 - $15.50 per hour (Depending on Experience)

[Hours]

Monday - Friday (8:00 AM - 4:30 PM)

[Daily Duties]

  • Handling and high volume of inbound calls from customers
  • Process orders and enter them into a computer  application
  • Assist customers with replacement orders as well as return shipments
  • Handling email follow-up with open orders updating the customers
  • Providing exemplary customer service and maintain highest quality phone etiquette

[Qualifications]

  • Previous call center experience at minimum of 1 year
  • Previous customer service experience at minimum of 1 year
  • Previous experience taking and processing phone orders, returns/replacements
  • Microsoft Office proficiency would provide a strong advantage to your candidacy
  • Typing skills no less then 35 WPM
  • Strong ability to handle multiple tasks at one time
  • Strong professionalism and ability to conduct proper phone etiquette

If this job located near Downers Grove, IL matches your current job search, please submit your resume and apply now as you will be contacted promptly regarding your interest in this role.

Please apply with your CV to:

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

EEO - EEO Poster Suppl - Affimative Action Policy
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