Customer Service Representative

  • Location
    Cincinnati, Ohio
  • Category
    Customer Service
  • Job reference:
    US_EN_7_804462_2834640
  • Salary:
    $ 15 - $ 16
  • Job Type
    Contract/Temp to Hire

Customer Service job in Colerain, OH

Are you looking to grow your Customer Service background? Then we have the perfect opportunity for you! Ajilon Professional Staffing is a specialized division of the world’s largest human services firm.  Ajilon places office professionals in temporary and direct hire placements with some of Cincinnati’s top companies. Our global capabilities combined with our local touch make us the perfect resource for you in your  career.

We are currently recruiting for a Customer Service position.  

The Customer Service Representative job duties and responsibilities include:

  • Answer phones promptly and courteously utilizing company procedures
  • Data Entry (sales orders) for the markets
  • Upsell existing account by promoting additional services offered by company
  • Ability to build and maintain relationships with key contacts
  • Handle the setup of new accounts and initiate cancellation of services when needed
  • Arrange for products to be delivered and/or picked up
  • Answer questions from customers on rules and regulations specific to their county or city
  • Place outbound calls when needed for follow up
  • New customer request forms
  • Resolves billing disputes
  • Assist with special projects as assigned.
  • All other duties as assigned by management.
  • Qualifications-(Education, Experience and Job Competency):

  • MUST have 3-5 years of customer service experience-MUST be a high INBOUND call center
  • MUST be detail oriented and have a strong phone voice
  • Experience with AS 400 is preferred
  • MUST have a strong ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Employment Type: Full-time, Contract-to-hire
    Work Hours: 8:00AM to 5:00PM, 40 hours per week - Monday to Friday 

    If you are interested in this position, please submit your resume to Brooke.Driscoll@Ajilon.com for consideration! 



    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.ajilon.com/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records

    Please apply with your CV to:

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