Customer Service Representative

  • Location
    West Palm Beach, Florida
  • Category
    Customer Service
  • Job reference:
    US_EN_7_843293_2735114
  • Job Type
    Contract/Temp to Hire

Are you looking to be a part something new in 2020? Are you looking to launch new business, be apart of a new team and have fun doing it? If you are an experienced bilingual in English and Spanish customer service rep, who also has call center experience then keep then.Ajilon is looking for you. We’re looking to hire a Customer Service Representative to join the team of one of our clients who is launching a new location in West Palm Beach, Florida. This company was founded in the early 90’s and they value a culture of accountability and integrity for team members. If this sounds like the right opportunity for you, respond to this post or send your resume to Linda.Saintil@Ajilon.com

Responsibilities include but is not limited to

  • Welcome calls to new customers
  • Responding to a variety of customer questions related to their accounts
  • Manag inbound and outbound calls in a timely manner
  • Identify customers' needs, clarify information, research issues and provide solutions
  • Keep records of all conversations in our call center database in a comprehensible way
  • Some collections

Qualification

  • 1-3 years of experience
  • Call center and/or customer service experience
  • Ability to multi-task, set priorities and manage time effectively
  • Working knowledge of Microsoft Office products including Excel and Word
  • Bilingual English and Spanish

Skills

  • The ideal candidate would be one who is articulate
  • Excellent data entry skills
  • Polite and a quick learner
  • Possesses good interpersonal verbal and written communication skills
  • Strong team player
  • Ability to work and communicate with all company departments as well as working independently with limited supervision

Job Type: Full time

Compensation: Based upon experience

To learn more about this job respond to this post or email your resume to  Linda.Saintil@Ajilon.com

Please apply with your CV to:

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

EEO - EEO Poster Suppl - Affimative Action Policy
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