Customer Service Representative

New
  • Location
    Miami, Florida
  • Category
    Customer Service
  • Job reference:
    US_EN_7_843293_2739749
  • Salary:
    $ 14 - $ 16
  • Job Type
    Contract/Temp to Hire

Ajilon is looking for experienced Customer Service Representatives to join the team of one of our clients in Miami, FL who will eventually move to a new location in Miramar, FL.This company values a culture of accountability and integrity.

Responsibilities include but is not limited to

  • Welcome calls to new customers
  • Responding to a variety of customer questions related to their accounts
  • Managing inbound and outbound calls in a timely manner
  • Identify customers' needs, clarify information, research issues and provide solutions
  • Keep records of all conversations in our call center database in a comprehensible way
  • Multitasking between emails and keeping up with their inbox

Qualification

  • 1-3 years of experience
  • Call center and/or customer service experience
  • Ability to multi-task, set priorities and manage time effectively
  • Working knowledge of Microsoft Office products including Excel and Word

Skills

  • The ideal candidate would be one who is articulate
  • Excellent data entry skills
  • Polite and a quick learner
  • Possesses good interpersonal verbal and written communication skills
  • Strong team player
  • Ability to work and communicate with all company departments as well as working independently with limited supervision

Job Type: Full time

Compensation: Based upon experience

If this sounds like the right opportunity for you apply today!

Please apply with your CV to:

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

EEO - EEO Poster Suppl - Affimative Action Policy
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