Customer Service Representative

  • Location
    Tempe, Arizona
  • Category
    Customer Service
  • Job reference:
    US_EN_7_849079_2782304
  • Salary:
    $ 15 - $ 17
  • Job Type
    Contract/Temp to Hire

Ajilon is in search of strong customer service representatives to work alongside a GROWING company within the online education industry.

We are looking for someone to make a huge impression on customers and clients calling in with questions. This awesome customer advocate will assit clients via phone, email, web-chat and virtually!

Looking for growth? Wanting to be promoted from within? Wanting to find a great company culture?

Apply today! 

Responsibilities:

  • Completes both inbound and outbound calls specific
  • Document call, provide appropriate follow-up
  • Assist with any distrubution questions
  • Help via webchat, video (virtually) and by email.
  • Provide follow up as needed
  • Ability to take around 40-80 calls a day
  • Thrive in a fast paced environment
  • Ensure lines of business are identified and met within the first initial call 
  • Provide information about rewards points
  • Assist with any web technical difficulties
  • Eager to learn and succeed mentality
  • Qualifications

  • High school diploma or GED required
  • 1+ years’ experience in a high-volume call center environment
  • Ability to work both in as a team and independently
  • Ability to multi-task in a fast-paced work environment
  • Strong PC skills, Microsoft Office, (MS word, Excel and outlook)
  • Excellent attention to detail and strong follow-up skills
  • Flexibility to work an 8-hour schedule between the hours of 12AM to 11:59PM 7 days a week
  • Possibly work from home scenario - high speed internet, work station area and flexibility required. (in office for now) 
  • Feel free to email your resume to Brittnee.Gonzalez@Ajilon.com to get the career of your dreams start



    Equal Opportunity Employer/Veterans/Disabled

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