Customer Service Representative

  • Location
    Englewood, Colorado
  • Category
    Call Center
  • Job reference:
    US_EN_7_849104_2815662
  • Salary:
    $ 13.99 - $ 14
  • Job Type
    Contract/Temporary

Customer Service Representative

Ajilon is partnering with a leading retail company to fill their open Customer Service Representative job in Englewood, CO. To qualify, you must have at least one year of recent, relevant experience providing excellent customer service, preferably in a call center environment. Our client is one of the most well-known companies in their field! This is a TEMP-TO-HIRE job opportunity. You will convert into a permanent employee after completing the temporary training period which will last 5-6 months. Upon conversion, you will be eligible to earn commissions on the products that you upsell to current customers. You will also be eligible to work REMOTELY at this point. You will earn $14.00 per hour in this TEMP-TO-HIRE  job opportunity. Strong performers earning commission are making the equivalent of $35.00/hour after conversion!

Responsibilities:
-Answering a high volume of customer calls
-Resolving issues related to billing and order statuses
-Entering and updating customer and order information in the database
-Tracking shipments of orders
-Responding to customer complaints and finding resolutions
-Upselling the company's other products and services to call-in customers; NO OUTBOUND SALES CALLS!
-All other related responsibilities as required

Qualifications:
-At least one year of recent, relevant experience providing excellent customer service
-Previous experience in a call center environment preferred
-Previous experience upselling products and services preferred
-Excellent written and verbal communication skills
-Fluency in another language preferred but not required
-Excellent attention to detail

If you think your skillset makes you the best candidate for this Customer Service Representative job in Englewood, CO, then apply NOW! Apply here or e-mail your résumé in Microsoft Word format to Justin.Pagador@Ajilon.com for immediate consideration.



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