Customer Service Representative

  • Location
    Princeton, New Jersey
  • Category
    Call Center
  • Job reference:
    US_EN_7_849144_2775379
  • Job Type
    Contract/Temporary

Customer Service Representative

Ajilon is working on a contract role in the Lawrenceville, New Jersey area you may be a fit for if you have four or more years of experience in a call center environment.

The ideal candidate will have experience with inbound or outbound calls and will have the ability to manage a high-volume workload. If the following responsibilities match what you are looking for, please apply online today.

Responsibilities:

  • Is responsible for providing excellent Customer Service in accordance with the mission and purpose of the company
  • Provides information to individuals on the phone and in response to inquiries; performs data entry of personal information (name, address, source, email, phone number, etc), transfer calls to the Admissions team member and assigns the information to the advisor. Maintains related records/information on calls and distribution
  • To handle high volume inbound and outbound calls
  • Compliance with all company policies.
    Meets performance requirement goals trained during training and reminders.
  • Place outbound follow-up calls updating notes in file.
  • Assist customers with any pre-repair questions and support.
  • General office assistance as needed.
  • Qualifications:

  • High School Diploma Required
  • At least two or more years in a call center environment
  • Experience in a Manufacturing environment is a plus
  • Must have great communication skills
  • Must have the ability to work in high pressure environments
  •  

    If you or anyone in your network would like to learn more about this position, please submit your resume to Kayleigh.Kraft@ajilon.com

     

    Please apply with your CV to:

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