Customer Service Specialist

  • Location
    San Diego, California
  • Category
    Customer Service
  • Job reference:
    US_EN_7_849097_2834975
  • Salary:
    $21.50/Hour
  • Job Type
    Contract/Temp to Hire

Ajilon is partnering with a renewable energy company to find a Customer Support Specialist for their San Diego office! Ideal candidates will have a minimum of 2-3 years of customer service experience. This company offers a family-oriented, tight knit environment, a ton of growth potential and competitive benefits.

This is a Temp-To-Hire position that pays $21.50 hourly and position will be REMOTE until further notice. 

Your responsibilities will include:

  • Answer inbound calls from customers, typically escalated calls or billing related inquiries
  • Return & follow up on calls from voicemail
  • Review and resolve call center-related tasks, reports, and CRM activities daily
  • Review and provide call quality assurance feedback for internal and third party calls
  • Follow-up daily with internal team to support timely and accurate customer service communication to clients and customers
  • Accurately entering customer data in CRM
  • Assisting with clerical tasks through-out office as needed
  • Your qualifications:

  • Bachelor’s degree highly preferred
  • 2+ years of Customer Service experience
  • Organized and detailed oriented
  • Analytical with information files
  • Strong verbal and written communication
  • Bilingual is a plus but not required
  • Intermediate to advanced level MS Office Suite skills (Excel, Outlook, and Word)
  • Ability to learn and become proficient with Microsoft Dynamics CRM
  • Do you have what it takes for this Customer Service position? If so, please apply today or email your resume directly to alicia.fritzal@ajilon.com



    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.ajilon.com/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records

    Please apply with your CV to:

    The Adecco Group North America family of brands has been named a 2019–2020 Great Place to Work®.

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