Customer Service Specialist

  • Location
    Carrollton, Texas
  • Category
    Call Center
  • Job reference:
    US_EN_7_849165_2780358
  • Job Type
    Contract/Temp to Hire

Ajilon is working with a well-known retail client in the Carrollton area on a Customer Service Specialist position. This is a great way to get in with a large international brand on their local team! The ideal candidate will have an outgoing and personable demeanor and a can-do attitude.  

Responsibilities:

  • Responding to common customer questions and assist them with any technical, quality assurance, or product issues they might have
  • Process orders through Shopify and Oracle
  • Keep the team updated on any issues related to the online store or reoccurring customer issues to make sure the proper steps are taken
  • Manage the online store processes if it goes down; handle order placing, payments, and responding to customer queries
  • Qualifications:

  • Experience with Zendesk and Shopify is a huge plus
  • Experience with an ecommerce platform is a must
  • Detail oriented and customer focused mindset
  • Flexible and outgoing personality
  • Be able to manage problems individually, but also work well with the tight-knit team
  • Employment Type:

  • Contract to Hire
  • M-F
  • 9-5
  • If you qualify and are interested in this position, please apply now with your updated resume!



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