Customer Service Supervisor: In-office

  • Location
    Mesa, Arizona
  • Category
    Call Center
  • Job reference:
  • Salary:
    $ 20 - $ 24
  • Job Type
    Contract/Temp to Hire

Ajilon is conducting interviews on behalf of an education company located on the Phoenix/Tempe border. This company is in search of an second shift customer service manager to join their team. This position is 100% in office. Your work schedule would be Monday-Friday 12pm-9pm. 

In this position, you will have a team that will report directly to you and you will provide coaching and feedback, QA, and call monitoring for each of your direct reports. 

Additional responsibilities will include:

  • Provide guidance to employees and testing networks
  • Create support cases within Salesforce tracking system for all occurrences and follow up as needed.
  • Be available to assist employees and resolve a wide variety of concerns and complaints
  • Coach team members to performance and attendance metrics
  • Coordinate and participate in all trainings and retraining's
  • The ideal candidate will possess:

  • High school diploma or equivalent
  • At least two years of call center supervisory experience
  • Previous Salesforce experience
  • Technical support experience is a plus!
  • Open availability to work(days and shifts)
  • If this position is of interest to you, please apply now! You may also send your updated resume to for a quicker response time!


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    The Company will consider qualified applicants with arrest and conviction records

    Please apply with your CV to:

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