Customer Success Manager

  • Location
    New York, New York
  • Category
    Account Management
  • Job reference:
    US_EN_7_849150_2704590
  • Job Type
    Direct Hire

Ajillon is working with a New York City client to fill a Customer Success Manager Role. As a Customer Success Manager, you will be responsible for managing and growing a portfolio of accounts.

Responsibilities 

  • Build, maintain and manage account relationships to renew and extend current contracts
  • Oversee the account life cycle including on-boarding and value realization
  • Achieve annual renewal and retention targets set by management team
  • Ability to think outside the box to offer solutions and solve problems for our clients’ needs 

Qualifications 

  • Resourceful, “go-getter” attitude who appreciates the opportunity in challenge
  • Two years in a client-facing role and experience in a B2B setting
  • Ability to effectively communicate with senior level decision makers within organizations and successfully handle objections and demonstrate negotiation skills
  • Experience with a CRM system, preferably Salesforce

If you feel like you are the outstanding candidate for this role, please apply now and send your resume in a word document to katie.dawson@ajilon.com. 
 

Please apply with your CV to:

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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