Dispatcher

  • Location
    Eden Prairie, Minnesota
  • Category
    Supply Chain & Logistics
  • Job reference:
    US_EN_7_849449_2739659
  • Job Type
    Contract/Temp to Hire

Ajilon is actively seeking for a Dispatcher with a growing client in Eden Prairie, MN. This Dispatcher will be responsible for calling clients and settling any customer complaints or missed routes. In addition, this role will require 70+ calls per day. The ideal candidate would have 1-3 years in a similar role or a customer service position but also open for entry level candidates.  This is a temporary to hire role with great opportunity for advancement.

 

Responsibilities:

  • Handle incoming calls and e-mails from customers
  • Initiate outbound calls to customers and troubleshoot issues to provide utmost customer service
  • Maintain accurate documentation and distribute to appropriate departments
  • Records and documents information from Drivers and distributes to appropriate departments

 

Qualifications:

  • Superior phone etiquette; verbal & written communication skills
  • One to three years of experience in a customer service/ dispatcher role
  • Proficient with Microsoft Office Suite
  • Ability to solve problems in a timely and efficient manner
  • Must be able to work independently as well as part of a team
  • Detail-oriented and highly organized

 

If you are appropriately qualified for the Dispatcher position in Eden Prairie, MN please apply today!

Please apply with your CV to:

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

EEO - EEO Poster Suppl - Affimative Action Policy
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