Ajilon is actively seeking for a Dispatcher with a growing client in Eden Prairie, MN. This Dispatcher will be responsible for calling clients and settling any customer complaints or missed routes. In addition, this role will require 70+ calls per day. The ideal candidate would have 1-3 years in a similar role or a customer service position but also open for entry level candidates. This is a temporary to hire role with great opportunity for advancement.
- Handle incoming calls and e-mails from customers
- Initiate outbound calls to customers and troubleshoot issues to provide utmost customer service
- Maintain accurate documentation and distribute to appropriate departments
- Records and documents information from Drivers and distributes to appropriate departments
- Superior phone etiquette; verbal & written communication skills
- One to three years of experience in a customer service/ dispatcher role
- Proficient with Microsoft Office Suite
- Ability to solve problems in a timely and efficient manner
- Must be able to work independently as well as part of a team
- Detail-oriented and highly organized
If you are appropriately qualified for the Dispatcher position in Eden Prairie, MN please apply today!
Please apply with your CV to: