Donation Specialist

  • Location
    Cold Spring, Kentucky
  • Category
    Customer Service
  • Job reference:
  • Salary:
    $ 14 - $ 14.75
  • Job Type

Customer Service job in Cold Spring, KY

Are you looking to grow your Customer Service background? Then we have the perfect opportunity for you! Ajilon Professional Staffing is a specialized division of the world’s largest human services firm. Ajilon places office professionals in temporary and direct hire placements with some of Cincinnati’s top companies. Our global capabilities combined with our local touch make us the perfect resource for you in your career.

We are currently recruiting for a Donor Specialist position.

The job duties and responsibilities include:

  • Conduct daily data entry tasks including record updates based on requested and identified donor preferences
  • Organize and facilitate the processing of donor correspondence (direct mail, email, and phone calls) as needed
  • Provide excellent customer service via various communication channels (including phone and email) to donors and other supporters, as needed
  • Perform fulfillment activities for donor requests
  • Work closely with Donor Relations team members and other departments to accomplish established goals and objectives
  • Consistently train backup personnel and temporary employees, as needed
  • Maintain assigned projects and meet projected deadlines
  • Assist department as the workload dictates and assume other responsibilities as assigned by management
  • Qualifications-(Education, Experience and Job Competency):

  • 2+ years’ experience in customer service
  • Proficient knowledge of Microsoft Office applications required
  • Strong ability to problem solve, document, and report progress/data related to assigned tasks
  • Must have excellent spelling, grammar, and computer skills
  • Written communication skills with the ability to compose routine correspondence with minimum direction
  • Accurate proofreading of correspondence in order to identify spelling, punctuation, and grammatical errors
  • Ability to speak clearly, tactfully, and succinctly
  • Possess good time management skills and be self-motivated
  • Ability to comprehend and utilize various software applications
  • Employment Type: Full-time, Contract-to-hire
    Work Hours: 8:00AM to 5:00PM, 40 hours per week - Monday to Friday

    If you are interested in this position, please submit your resume to for consideration!

    Equal Opportunity Employer/Veterans/Disabled

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    The Company will consider qualified applicants with arrest and conviction records

    Please apply with your CV to:

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