Entry Level Call Center Representative

  • Location
    Chicago, Illinois
  • Category
    Call Center
  • Job reference:
    US_EN_7_843321_2790286
  • Job Type
    Contract/Temporary

Entry-Level Call Center Representative

 

Temporary Entry-Level Call Center Representative position in the Chicago Loop!

 

One of our great clients is looking to add an entry level Call Center Representative. This position is great for anyone looking to get experience within an office environment.

 

Responsibilities:

  • Answer a high-volume of inbound phone calls using a pre-written script
  • Assist customers inquiring about benefits & program details
  • Manage escalated calls from frustrated and emotional customers
  • Enter in call notes into the Customer Relationship Management (CRM) system
  • Additional tasks as assigned
  •  

    Requirements:

  • 1+ years of experience in a customer service related field is preferred
  • Exceptional written and verbal communication skills
  • Bilingual (Spanish / English) preferred
  • The ability to operate basic computer systems without much training or supervision
  • Willingness to take on additional responsibilities when necessary
  •  

    Job Details:

  • Monday - Friday; 8:30am - 5:00pm
  • 40 hours per week (Must be reliable / punctual)
  • Position will last anywhere from 6 months to a year
  • Pay is $13-$14 an hour
  •  

     

    A background check is administered upon offer of employment

     

    If you or someone you know would be interested in this position in the Chicago Loop or would like to see other available opportunities:

     

    Click “apply” below or visit our website at www.ajilon.com 

     



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