Healthcare Call Center Customer Service Representative Job

  • Location
    San Diego, California
  • Category
    Call Center
  • Job reference:
    US_EN_7_849097_2779801
  • Salary:
    $18.00/Hour
  • Job Type
    Contract/Temporary

Healthcare Call Center Customer Service Representative Job

Ajilon is partnering with a company in the healthcare industry to grow their customer service team in the Kearny Mesa area. You will be a great match for this role if you are a quick learner. The company has a tenured team of representatives dedicated to forming exceptional patient relationships. This role offers a robust, paid training program for 4 weeks. This temporary opportunity for 3 – 6 months is $18.00 per hour.

Responsibilities:

 - Safeguarding confidential medical information, compliant with HIPPA
 - Addressing incoming calls in a friendly and professional manner
 - Fielding and transferring calls to clinical staff as appropriate
 - Notating information in great detail during calls
 - Entering data without errors
 - Following up with patients and physicians on the phone
 - Scheduling appointments for various healthcare departments

Qualifications:

 - 2+ years of customer service experience
 - Quick learner
 - Ability to partner with multiple team members
 - Ability to work independently after the training program
 - Strong communication skills, both spoken and written
 - WPM 40+ is desired
 - Healthcare experience is desired
 - Call center experience is desired

Compensation & Duration:

 - Temporary for 3 – 6 months
 - $18.00 per hour
 - Shifts vary during the training period
 - Shifts after training are in evenings, weekends are mandatory

If you think your skillset makes you the best candidate for this Call Center Customer Service Job in San Diego, CA, then apply NOW! Apply here or e-mail your résumé in Microsoft Word format to Jordan.Boehme@Ajilon.com for immediate consideration.



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