Logistics Customer Service Representative

  • Location
    Princeton, New Jersey
  • Category
    Customer Service
  • Job reference:
    US_EN_7_849144_2739688
  • Job Type
    Contract/Temporary

Logistics Customer Service Representative

If you are a Customer Service Representative who has experience in Supply Chain and Logistics, this role is for you. Ajilon has a contract opportunity in Dayton, NJ for someone who has at least five or more years’ experience in a customer service role for consumer goods

Client relations, Account Management, and the ability to communicate well in a high-pressure environment are skills that this individual will need to possess in order to be a good fir for the role

Responsibilities:

  • The Order Processing/ Customer Service will be responsible for entering new orders and assisting our sales team and customers with order status
  • This individual must have great trouble shooting skills and able to speak to customer politely in every situation
  • Utilizes a variety of tools, systems to analyze and determine best costing evaluation and formulates pricing strategy for highest revenue & margin attainment
  • SAP Pricing Configurator tool - Research pricing, cost and customer base history
  • Tracks orders, updates status and notifies customers of changes in delivery schedule.
  • Maintains records of prices, delivery dates, inventory and other data related to each transaction.
  • Responds to customer inquiries by telephone or e-mail to provide non-technical problem resolution
  • Must be able to think quickly on your feet and provide the best service to all customers/clients

 

Qualifications:

  • Must have experience working with 3PL
  • Bachelor’s Degree Preferred
  • Order processing, invoicing, working with freight and tracking
  • Sharp, Good customer service skills
  • Good multitasking & time management skills
  • Five or more years’ experience working in customer service, logistics, billing or related area

 

If you or anyone in your network would like to learn more about this opportunity, submit your resume online or email it to Kayleigh.Kraft@ajilon.com

 

Please apply with your CV to:

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

EEO - EEO Poster Suppl - Affimative Action Policy
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