Title: Medical Case Specialist
Hours: M – F from 8am-5pm
Type: Temp to hire (3-6 month)
Essential Duties and Responsibilities:
Answer phones from automated call distribution system
Triage daily download of referrals and ensure appropriate worksheets are assigned to corresponding conditions as identified by Veteran’s Administration
Verify appropriate CPT and CLIN codes are assigned to each case
Communicate directly with claimants and providers
Obtain medical history for specific conditions
Other projects and duties as assigned
Competencies:
Proven ability to plan and organize work load
Ability to manage competing priorities in a fast paced work environment
Good follow through skills
Work well in a team oriented work environment
Strong verbal and written communication skills
Excellent customer service skills with ability to critically evaluate and resolve problems
Must possess the ability and flexibility to work early morning, evening, and/or weekend shifts
Education and/or Experience: (includes certificate & licenses)
High School diploma, or equivalent (GED)
0 to 1 year of related experience
healthcare experience preferred
Experience with electronic medical scheduling and case management software
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records
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