Medical Customer Service Representative

  • Location
    Cincinnati, Ohio
  • Category
    Medical Records
  • Job reference:
    US_EN_7_849155_2734810
  • Salary:
    $ 15 - $ 18
  • Job Type
    Contract/Temp to Hire

Medical Customer Service

Ajilon is currently seeking a Contract to Hire Medical Customer Service Representative for one of our clients in the Cincinnati, OH area. Do you have experience working with medical claims and benefits? If so, this may be the ideal position for you.

 

Responsibilities:

  • Aid healthcare provides and patients with inquiries
  • Answer inbound calls and emails in an efficient manner
  • Meet metrics on talk times and first call solution rate
  • Work with team members to answer questions
  • Communicate claim status, payments, and procedures to patients
  • Use active listening to help callers
  • Answer complex claims questions

 

Qualifications:

  • High School Diploma or GED equivalent

 

Experience:

  • 2+ years of Medical Customer Service experience
  • Knowledge of Medical terminology

 

Skills:

  • Strong written and verbal communication skills
  • Able to work independently
  • Willing to help teammates
  • Excellent problem solving skills

 

Position Type: Contract to Hire

 

Hours: M-F 10:30AM-7:30PM

           OR T-S 8:00AM-5:00PM

 

Pay: $15-$18/HR

 

If you are interested in the Medical Customer Service Representative role, apply today! For similar positions, please visit our website- www.Ajilon.com or email me directly- Audrey.Hunter@Ajilon.com.

Please apply with your CV to:

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

EEO - EEO Poster Suppl - Affimative Action Policy
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