Operations Manager

  • Location
    Ontario, California
  • Category
    Supply Chain & Logistics
  • Job reference:
  • Salary:
    $ 90000 - $ 115000
  • Job Type
    Direct Hire

Ajilon is seeking a Senior Ops Manager for client in Ontario, CA.  If you're interested, please email your resume to abbey.carey@ajilon.com and apply to this job posting.  

Must Haves:
Big Box/Retail 
DC and Fulfillment Center
10+ years of management experience

Position Summary:

To manage shift operation of a multi-shift fulfillment center providing direction to first line supervisors and hourly associates. Accountable for the daily, weekly and monthly planning, preparation and performance of shift departments and associates ensuring every order entered is selected, packed, and shipped for next day delivery.

Primary Responsibilities:

  • Oversee each department to ensure products get properly picked, packaged, and shipped out to customers for timely delivery
  • Develop and achieve the performance goals and objectives by department
  • Assist in the development of productivity & accuracy standards and follow-up to ensure acceptable quality control standards are met
  • Work to improve accuracy and customer service and quality levels in each department
  • Analyze and make improvement recommendations to established departmental processes and procedures
  • Responsible for ensuring that department associates are trained safe work practice
  • Manage associates keeping those safe work practices as first priority, making sure they are followed to support a safe work environment
  • Develop supervisors to be capable of coaching, counseling and motivating Associates to attain optimum performance, productivity levels, and associate morale
  • Ensure communication and teamwork among staff to aid in the accomplishment of the department objectives
  • Provide for continued on the job training for all FC Associates
  • Ensure that all company and HR policies and practices are communicated to department associates and practiced consistently (i.e. Ready to Serve policy, Workers Comp programs, Frameworks, etc)
  • Monitor operational policies and procedures to ensure the most efficient and effective processing of delivery orders; control of damages, errors and mis-picks; and excellence in customer service levels
  • Assist the FC Manager in the monitoring of in-stock position
  • Help develop and maintain inventory/security controls to prevent shrinkage and shortages
  • Conduct semi-annual inventories and report results
  • Representation of the FC in a positive and professional manner


Desired Skills and Experience

  • MBA or MS Degree in Engineering, Supply Chain Management, Operations, or Computer Science
  • Undergraduate degree in Engineering, Supply Chain, or Computer Science
  • 5-8 years' experience and/or working knowledge of logistics systems and processes, productivity standards and technology
  • Ability to work in a fast-paced environment and prioritize appropriately
  • Excellent analytical and problem-solving skills
  • Effective organizational and prioritization skills
  • Demonstrated practice of exemplary leadership skills, i.e., ability to management people, delegate, train and motivate associates at all levels
  • Sense of urgency required to work in a deadline driven environment
  • Computer literate (PC and Warehouse Management Systems)


Please apply with your CV to:

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

EEO - EEO Poster Suppl - Affimative Action Policy
Your search. Our support.

When you work with us, we'll be by your side at every step of your search.

Resume assistance

Your resume needs to grab the attention of employers. We'll help yours stand out.

Interview coaching

The interview is your time to shine. With us, you'll be prepared and confident.

Career advancement

Keep your skills sharp and your career moving forward—that's what we do.

Excellent benefits

Health, dental, vision, 401k, work-life balance. You’ll get all the benefits you need.

Looking for something more?

Send us your resume and we'll do the searching for you.

Send Resume