Patient Advocate

  • Location
    King Of Prussia, Pennsylvania
  • Category
    Customer Service
  • Job reference:
    US_EN_7_849131_2831891
  • Job Type
    Contract/Temp to Hire

Patient Advocate

Ajilon is assisting with a search for a Patient Advocate for a Healthcare Client in King of Prussia, PA. This is a REMOTE opportunity, but we are looking for a local candidate that can do IT pickup on-site and potentially come in the office as needed down the road (not full time). The Patient Advocate is responsible for retaining client loyalty and referrals by consistently delivering clear, efficient and valuable support to all callers while providing communication with Adjusters and Nurse Case Managers in order to establish a best-in-class customer experience. The Patient Advocate is further responsible for lending support, guidance and positivity toward all patients and clients alike while using the collaborative power of team work to achieve common goals and maintain desired results. Our ideal candidate has a customer service background OR a new graduate looking to start their professional career. This is a contract-to-hire opportunity paying $15.50ph. Read below for additional details!

RESPONSIBILITIES:

  • Make outbound calls to schedule patients in a timely manner to ensure that internal and external metrics are met.
  • Understand Company’s interdepartmental procedures, policies and comply with them
  • Meet Company’s Department goals for Quality and Quantity of work input.
  • Complete special projects or tasks as assigned by the supervisor.
  • Provide best in class customer service to all callers.
  • Work on cases that requires investigation for missing information that is necessary to schedule patients for their initial evaluations
  • Other duties as assigned.
  • QUALIFICATIONS:

  • Bachelor’s degree strongly preferred; High school diploma / GED required.
  • Customer Service required
  • Solid MS Word, Excel and Outlook experience.
  • Strong data entry skills
  • Keyboarding 45 – 50 wpm no errors.
  • Detail oriented and solid organizational skills.
  • Ability to think critically, work independently and as a team member.
  • Do you have experience with customer service or medical billing and are looking for an immediate opening? If so, apply now!! Go to www.ajilon.com and submit your resume for consideration.

     



    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please

    The Company will consider qualified applicants with arrest and conviction records

    Please apply with your CV to:

    The Adecco Group North America family of brands has been named a 2019–2020 Great Place to Work®.

    Your search. Our support.

    When you work with us, we'll be by your side at every step of your search.

    Resume assistance

    Your resume needs to grab the attention of employers. We'll help yours stand out.

    Interview coaching

    The interview is your time to shine. With us, you'll be prepared and confident.

    Career advancement

    Keep your skills sharp and your career moving forward—that's what we do.

    Excellent benefits

    Health, dental, vision, 401k, work-life balance. You’ll get all the benefits you need.

    Similar Jobs

    Looking for something more?

    Send us your resume and we'll do the searching for you.

    Send Resume