Ajilon is assisting with a search for a Patient Advocate for a Healthcare Client in King of Prussia, PA. This is a REMOTE opportunity, but we are looking for a local candidate that can do IT pickup on-site and potentially come in the office as needed down the road (not full time). The Patient Advocate is responsible for retaining client loyalty and referrals by consistently delivering clear, efficient and valuable support to all callers while providing communication with Adjusters and Nurse Case Managers in order to establish a best-in-class customer experience. The Patient Advocate is further responsible for lending support, guidance and positivity toward all patients and clients alike while using the collaborative power of team work to achieve common goals and maintain desired results. Our ideal candidate has a customer service background OR a new graduate looking to start their professional career. This is a contract-to-hire opportunity paying $15.50ph. Read below for additional details!
Make outbound calls to schedule patients in a timely manner to ensure that internal and external metrics are met.
Understand Company’s interdepartmental procedures, policies and comply with them
Meet Company’s Department goals for Quality and Quantity of work input.
Complete special projects or tasks as assigned by the supervisor.
Provide best in class customer service to all callers.
Work on cases that requires investigation for missing information that is necessary to schedule patients for their initial evaluations
Other duties as assigned.
Bachelor’s degree strongly preferred; High school diploma / GED required.
Customer Service required
Solid MS Word, Excel and Outlook experience.
Strong data entry skills
Keyboarding 45 – 50 wpm no errors.
Detail oriented and solid organizational skills.
Ability to think critically, work independently and as a team member.
Do you have experience with customer service or medical billing and are looking for an immediate opening? If so, apply now!! Go to www.ajilon.com and submit your resume for consideration.
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records
Please apply with your CV to: