Patient Call Center Manager

  • Location
    Mayfield Heights, Ohio
  • Category
    Call Center
  • Job reference:
  • Job Type

Ajilon is working with a healthcare facility in the Mayfield Heights, OH area that is seeking a qualified Patient Care Manager for their call center department. The ideal candidate will have 1-3 years healthcare experience in their background, preferably leadership experience in a healthcare call center environment as this person will be helping grow this department. 

Job Title: Patient Care (Call Center) Manager 

Type: Direct Hire 


  • Planning and coordinating the call center operations
  • Remain up to date on department rules and regulations from external entities - federal and state
  • Coach and educate the call center staff 
  • Make outbound calls and other duties as a CSR as needed 
  • Maintain staff by recruiting, selecting, training, and coaching employees of the call center department 
  • Requirements:

  • Associates Degree, required. Bachelors, preferred. 
  • 1-3 years healthcare experience 
  • Prior experience in a leadership/management role in a healthcare call center environment 
  • Must be able to generate reports and summarize data/financial reports 
  • Working knowledge of healthcare EMR systems, MS Office Suite, and general computer skills 
  • Excellent organizational and communication skills 
  • Please apply today for consideration!


    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

    The Company will consider qualified applicants with arrest and conviction records

    Please apply with your CV to:

    The Adecco Group North America family of brands has been named a 2019–2020 Great Place to Work®.

    Your search. Our support.

    When you work with us, we'll be by your side at every step of your search.

    Resume assistance

    Your resume needs to grab the attention of employers. We'll help yours stand out.

    Interview coaching

    The interview is your time to shine. With us, you'll be prepared and confident.

    Career advancement

    Keep your skills sharp and your career moving forward—that's what we do.

    Excellent benefits

    Health, dental, vision, 401k, work-life balance. You’ll get all the benefits you need.

    Similar Jobs

    Looking for something more?

    Send us your resume and we'll do the searching for you.

    Send Resume

    Get the App

    Apply for jobs, track assignments and more – on the go!