Patient Care Representative

  • Location
    Mesa, Arizona
  • Category
    Health Care - General
  • Job reference:
    US_EN_7_849079_2790853
  • Salary:
    $15.00/Hour
  • Job Type
    Contract/Temp to Hire

Ajilon is conducting interviews for one of their healthcare clients in Chandler. This client is in search of a patient care representative. The patient care rep is responsible for providing a high level of customer service to patients and their caregivers from intake to discharge. Your primary functions will include intake, charge RX, demographic changes, delivery reorder and discharge.

Other responsibilities will include:

  • Verify insurance information for accuracy and resolve discrepancies as needed
  • Obtains clinical information needed for order processing
  • Contact patients to: advise them of the order placed on their behalf and to confirm all demographic information; to communicate any financial responsibilities
  • Ensure patient information is accurate
  • Contact patients on a monthly basis to review and confirm all delivery details to ensure timely delivery and appropriate revenue recognition for order
  • Resolve patient/customer complaints by identifying problems and coordinating appropriate corrective action
  • Experience/Skills Required:

  • High school diploma
  • 2+ years of medical customer service experience
  • Proficient in all MS Office
  • Strong attention to detail and excellent communication skills
  • If you are interested in this position, please apply now! For a quicker response time, you may also email a copy of your updated resume in a Word document to cassandra.nienow@ajilon.com



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