Patient Service Representative (Call Center)

  • Location
    Los Angeles, California
  • Category
    Health Care - General
  • Job reference:
  • Salary:
    $ 16.5 - $ 17
  • Job Type

Do you have healthcare and customer service experience in a high-volume environment? Ajilon is seeking a reliable and driven customer service professional to join their team out of the Los Angeles area. In this position you will be responsible for taking inbound calls pertaining to claim related issues as well as other tasks such as updating patient demographics and EOB. If you are interested in learning more, please apply now :)

  • $16.50/Hour
  • Training on-site, but position will be REMOTE after training
  • Mon-Fri (8-5)
  • 3-month contract with potential to extend or become perm
  • Duties

  • The Customer service coordinator serves as a liaison between the members, billers, providers, physicians and Health Plans
  • Responsible for answering calls in a timely, courteous, professional manner and to assist customers with claims related issues and resolve issue timely. 
  • Calls consist of Claim Status, Request for EOB, Request for Denial Letter, Health Plan Demand, Check tracers, and incoming faxes.
  • All calls documented on CRM. 
  • Requirements

  • High School Diploma 
  • 1-2 years of experience with Medical Claims
  • 2 years of experience in Customer Service experience in a Healthcare setting
  • EPIC is a huge plus

  • Equal Opportunity Employer/Veterans/Disabled

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    The Company will consider qualified applicants with arrest and conviction records

    Please apply with your CV to:

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