Provider Services Representative

  • Location
    Mesa, Arizona
  • Category
    Healthcare
  • Job reference:
    US_EN_7_842405_2733118
  • Salary:
    $ 16 - $ 17
  • Job Type
    Contract/Temp to Hire

A medical company in Chandler, AZ is looking for qualified candidates to step into their Provider Services Representative position. Hours for this position are 8am – 5pm, Monday through Friday. This position requires the associate to maintain positive relationships with providers and assist them in a timely and accurate manner. Someone with a strong medical customer service background will thrive in this role!

Requirements:

  • Field in bound calls from providers and provide appropriate information in a positive and timely manner
  • Review and process Eligibility and Benefits claims
  • Must be able to interact with providers and patients in a timely and professional manner
  • Consistently accomplish performance goals set forward for the position in the areas of efficiency, call quality, provider satisfaction, first call resolution and attendance.
  • Resolves physician and/or office staff, member, and/or health plan inquiries or concerns within 24 hours, documenting the solution
  • Assists the Member Services department with claims adjudication as needed
  • Ability to remain level-headed in a sometimes stressful environment

 

Qualifications:

  • High school diploma or GED
  • 1+ years of medical customer service experience
  • 1+ years of experience in high volume call center setting
  • Knowledge of healthcare terminology and Medicare Parts A, B, C and D

Does this position sound like the perfect position for you? If you meet the above requirements, please submit your resume for consideration!

Please apply with your CV to:

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

EEO - EEO Poster Suppl - Affimative Action Policy
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