Referral Coordinator

  • Location
    Sacramento, California
  • Category
    Health Care - General
  • Job reference:
    US_EN_7_849091_2734683
  • Job Type
    Contract/Temp to Hire

Referral Coordinator

Ajilon Healthcare is actively seeking a Referral Coordinator with 2 or more years’ experience for a full-time job with a health clinic in Rancho Cordova, CA. This is a great contract-to-hire role that offers the opportunity to work with a results-oriented and dedicated team.

In this role, the Referral Coordinator must collect a variety of information with a keen eye for detail and accuracy in a fast-paced environment while maintaining patient confidentiality. Strong written and verbal communication skills required. Must be able to use various complex tools to register and schedule patients.

Duties and Responsibilities

  • Receive referrals, verify for completeness, and communicate with referral sources to obtain additional information as needed.
  • Process and track referrals and diagnostic orders.
  • Keep accurate patient records and verify insurance requirements.
  • Ensure complete and accurate registration, including patient demographic and current insurance information.
  • Provide appropriate clinical information to specialist.
  • Schedule patients for initial specialty referral appointments.
  • Review details and expectations about the referral with patients.
  • Assist patients in problem solving potential issues related to the Health Care System, financial or social barriers.
  • Assume role of patient advocate with the carrier to ensure approval of the necessary supplies/services for the patient in a timely manner.

Required Qualifications

  • High School diploma or equivalent.
  • Computer literacy, including Word and Excel.
  • Team player.
  • Solid understanding of health insurance concepts and requirements, including HMO, PPO, Medicare, MediCal, and other federal and state agency programs.
  • Knowledge of medical and billing terminology (ICD-9/10 and CPT codes).
  • Database software and EHR experience, NextGen preferred.
  • Strong customer service experience including active listening, problem solving, and the ability to remain calm in emotional or stressful situations.
  • Ability to maintain detailed records.
  • Able to work flex schedule when needed.

Experience: Minimum2 years of related experience

Employment Type: Full-time, contract-to-hire

To learn more about this exciting opportunity, respond to this ad with your resume or email it to me directly at eben.mahoney@ajilon.com

Please apply with your CV to:

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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