Warehouse Customer Service Specialist

  • Location
    Portland, Oregon
  • Category
    Customer Service
  • Job reference:
  • Salary:
    $ 16 - $ 19
  • Job Type
    Direct Hire

Are you looking to gain exposure to supply chain and logistics while leveraging your customer service skills? Our client, a local food manufacturer, is looking to hire a Warehouse Customer Service Specialist to support their customers and internal teams. This role sits in the warehouse and will support customers and internal teams in-person and via phone. This company does allow walk-in sales and pickups, so you will facilitate those processes, including ensuring orders are assembled correctly, collecting payment and answering any questions as an onsite resource. To be a fit, you should bring 2+ years of comparable work experience, either in a similar warehouse role or in a customer service department working closely in a warehouse or inventory setting. This is a permanent position, with pay ranging from $16 to $19 an hour.

You will:

  • Serve as the onsite resource for customer or corporate questions about fulfillment and order issues from the warehouse
  • Maintain consistent knowledge of warehouse inventory, including informing customers and corporate teams about product shortages, QA issues, etc.
  • Work with walk-in orders to assemble and take payment for orders; Support local customers in arranging and overseeing pickup orders
  • Partner with corporate teams to resolve customer issues
  • Occasionally support logistics teams in assembling orders for shipping

Your profile should include:

  • 2+ years of customer service experience in a warehouse/manufacturing/inventory support function, highly desired
  • Other applicable experience may include: retail warehouse support, order management or sales support roles
  • Flexibility and an outgoing personality, including the ability to represent the product well via phone and in-person
  • Experience creating orders and invoices, working with clients in-person and via phone, and multitasking
  • Comfort working in a warehouse environment

If this sounds like your next role, please click Apply With Us to be considered. 

Please apply with your CV to:

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

EEO - EEO Poster Suppl - Affimative Action Policy
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